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How We Protect Your Privacy at mafia78

Your account, payment details and gaming history stay private and secure on our platform.

Encrypted account storagePayment data securedNo third-party sales

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Our Privacy Commitment and Scope

mafia78 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account at mafia78, you share information with us — your name, email, phone number, and payment method. We use this solely to manage your account, process deposits via DANA, OVO, GoPay and QRIS, handle withdrawals, and comply with verification requirements. We do

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not store your full payment credentials; payment gateways handle that. Your gaming activity and bet history stay in your account record for your own reference and our regulatory records. Access to your personal data depends on local law and how your jurisdiction treats online gaming accounts.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY QUESTIONS

How to Request or Update Your Privacy Details

If you want to know what data we hold about you, request a copy, or ask for changes to your account information, reach out through the channels below. Our support team responds during business hours and can guide you through the data request process or help you update your profile in seconds.

Team online

Live Chat Support

Ask us directly in the lobby. Our team responds during business hours to help you request or update your privacy details instantly.

Email Request

Send a formal data request to our privacy inbox. We aim to respond within seven business days with your account information and options.

Account Settings

Update your contact details, email or phone number directly in your account profile from any device. Changes take effect immediately.

DATA HANDLING PRACTICES

How We Collect, Keep and Protect Your Information

We collect your name, email, phone number and payment method when you register. That data stays encrypted on our servers in Semarang-region data centres.

Data Encryption

All account details and payment records are encrypted in transit and at rest. Your password never travels unencrypted, and we hash it so even we cannot read it.

Payment Security

DANA, OVO, GoPay and QRIS transactions are processed by certified payment partners. We store only a reference token, never your wallet or card credentials.

Cookie and Device Tracking

We use session cookies to keep you logged in and remember your lobby preferences. Analytics cookies help us see how players navigate our site to improve performance.

Data Retention and Deletion

Active account data stays with us while you play. After account closure, we retain records for two years for compliance, then delete them unless local law says otherwise.

Third-Party Access

Your data is never sold or shared for marketing. We share only what's necessary with payment processors, fraud-detection vendors and regulators where local law permits.

Privacy Change Requests

Contact our support team via chat or email to see what data we hold about you, request a copy, or ask us to update or delete information where local law allows.

Privacy Questions Players Ask

Real questions from our community about how we handle your data.

We collect your name, email address, phone number, date of birth, and payment method details. We also record your IP address and device information for security and fraud prevention. This data is required to verify your identity and process deposits via DANA, OVO, GoPay or QRIS.

No. We do not sell your personal information to third parties for any reason. We use your data only to run your account, process payments, meet legal obligations, and improve our service. Marketing partners never see your details.

We keep your account history for as long as your account is active. After you close your account, we retain records for two years to comply with financial and gaming regulations, then delete them unless local law requires us to keep them longer.

No. When you deposit, your payment details go directly to our certified payment partner. We store only a transaction reference and confirmation. Your wallet or card credentials never sit on our systems.

Yes. Contact our support team via live chat or email with a formal data request. We will compile your account data — personal details, deposit history, betting records, and communications — and provide it to you within seven business days.

Your personal information is deleted within thirty days of account closure, unless we are required to keep it longer by local law. Your transaction history may be retained for audit purposes for up to two years in compliance with gaming regulations.

Your password is hashed and never stored in plain text, even by our team. We use encryption for all data in transit and at rest. Two-factor authentication is available in your account settings for extra security when you log in from a new device.

How We Protect Your Privacy at mafia78

How to Request or Update Your Privacy Details

Live Chat Support

Email Request

Account Settings

How We Collect, Keep and Protect Your Information

Data Encryption

Payment Security

Cookie and Device Tracking

Data Retention and Deletion

Third-Party Access

Privacy Change Requests

Privacy Questions Players Ask

01 What personal data do you collect when I open a mafia78 account?

02 Do you sell my data to advertisers or marketing companies?

03 How long do you keep my gaming history and account records?

04 Are my DANA, OVO, GoPay and QRIS payments stored on your servers?

05 Can I request a copy of all the data you hold about me?

06 What happens to my data if I close my account?

07 How do you protect my password and prevent unauthorized access to my account?

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